Refund Policy
We want you to be happy with your purchase. If you’re not satisfied, you may request a return or refund.
-
Eligibility: Returns are accepted within 14 days of delivery. Items must be unused, in original condition, and in the original packaging.
-
Non-Returnable Items: Certain items such as gift cards, perishable goods, or personal-use products (e.g., hygiene items) cannot be returned.
-
Process: To start a return, contact our support team with your order number and details. Once approved, you’ll receive return instructions.
-
Refunds: Once we receive and inspect your returned item, a refund will be issued to your original payment method within 5–10 business days.
-
Shipping Costs: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.